Data Controller: Playtoons, Unit 20, Dunkenny Square, Drumchapel Shopping Centre, Glasgow G15 8NE
Contact: info@playtoons.co.uk
1. Information We Collect
We may collect: names, email addresses, phone numbers, children's ages (for booking and safety purposes), payment information (processed securely via Stripe), and enquiry messages submitted through our website forms.
2. How We Use Your Data
Personal data is used to: process bookings and payments, respond to enquiries, manage membership accounts, send booking confirmations, and improve our services. We do not sell or share your data with third-party advertisers.
3. Legal Basis
We process personal data on the basis of: contractual necessity (to fulfil bookings and memberships), legitimate interest (to respond to enquiries and improve services), and consent (for marketing communications, where applicable).
4. Data Storage & Security
Data is stored securely using industry-standard encryption. Payment data is handled by Stripe and is not stored on our servers. We retain personal data only as long as necessary to fulfil the purposes for which it was collected.
5. Your Rights
Under UK GDPR, you have the right to: access your personal data, request correction or deletion, withdraw consent for marketing, and lodge a complaint with the Information Commissioner's Office (ICO).
6. Children's Data
We take the protection of children's data seriously. Children's information (names and ages) is collected solely for the purpose of safe facility usage and age-appropriate service delivery. We do not process children's data for marketing purposes.
7. Contact
For data protection queries, please contact us or email info@playtoons.co.uk.
This policy is a draft outline and will be finalised with professional legal review before publication.